All Systems Operational

Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.99 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
99.98 % uptime
Today
Credit Sense customer journey Operational
90 days ago
99.99 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
99.99 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
99.99 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) Operational
PDF extraction Operational
Communications providers Operational
Email Operational
SMS Operational
Australian aggregated services Operational
Financial services Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services Operational
New Zealand aggregated services Operational
Financial services Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aggregation service maintenance Jun 22, 2026 15:00-19:00 AEST

Our upstream aggregation service has upcoming scheduled maintenance on Canadian banks, for 4 hours.

We do not expect any downtime during this maintenance window.

However, we will monitor applications during this maintenance period, and if there are any issues, resolve any affected applications after maintenance is complete.
Posted on Jun 17, 2026 - 11:12 AEST
Jun 22, 2026

No incidents reported today.

Jun 21, 2026

No incidents reported.

Jun 20, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 20, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance on Australian and New Zealand banks, for 4 hours.

We do not expect any downtime during this maintenance window.

However, we will monitor applications during this maintenance period, and if there are any issues, resolve any affected applications after maintenance is complete.
Jun 17, 11:11 AEST
Jun 19, 2026
Jun 18, 2026
Credit Sense client dashboard issue
Resolved - This incident has been resolved.
Jun 18, 13:38 AEST
Monitoring - We've rolled out a fix bypassing the Rackspace CDN and our testing shows the Credit Sense client dashboard sign in page is operational again. If you notice any further issues, please reload the page before trying to sign in.
Jun 18, 11:45 AEST
Identified - We have identified the issue: Our upstream CDN (Rackspace) is having DNS propagation issues causing some web assets required by the Credit Sense dashboard sign in page to be unavailable to some ISPs. Our engineering team is working on a fix to move these assets as a priority and we plan to provide another update by 11:15 AEST.
Jun 18, 10:41 AEST
Investigating - We are investigating the report of intermittent issues signing into the Credit Sense client dashboard. Some users are seeing a broken image on the sign in page and the form is unresponsive when submitting the username. This appears to be affecting a small number of our users.

We have identified that a user was able to work around this issue by changing their DNS. Here's how you can change yours:
- Windows
- Mac
- Linux
Jun 17, 18:12 AEST
Jun 17, 2026
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026
Westpac maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 00:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 00:00 AEST
Scheduled - Westpac has upcoming scheduled maintenance and have released the following advice:

Planned upgrade

We're carrying out a planned upgrade to Online Banking on Sunday. Service will be unavailable from 12:00am to 12:30am Sydney time. We apologise for the inconvenience.
Jun 12, 19:07 AEST
Jun 13, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 6 hours

There are expected to be short periods of time during this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jun 10, 09:28 AEST
Suncorp maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:30 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:

Scheduled Maintenance

Internet Banking will be unavailable from 12:30am to 3:00am AEST on Saturday 13 June. Please plan your banking around this time.
Jun 12, 17:10 AEST
Jun 12, 2026
UBank issue
Resolved - This incident has been resolved.
Jun 12, 17:09 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 12:05 AEST
Investigating - We are investigating the report of issues with applications for UBank. The issue presents as applications returning with 403 errors.
Jun 11, 09:58 AEST
Jun 11, 2026
Jun 10, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance on Canadian banks, for 5 hours.

We do not expect any downtime during this maintenance window.

However, we will monitor applications during this maintenance period, and if there are any issues, resolve any affected applications after maintenance is complete.
Jun 8, 09:08 AEST
Jun 9, 2026

No incidents reported.

Jun 8, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance on Canadian banks for 8 hours.

We do not expect any downtime during this maintenance window.

However, we will monitor applications during this maintenance period, and if there are any issues, resolve any affected applications after maintenance is complete.
Jun 4, 09:35 AEST
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