All Systems Operational

Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.99 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
100.0 % uptime
Today
Credit Sense customer journey Operational
90 days ago
99.98 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
100.0 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
100.0 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) Operational
PDF extraction Operational
Communications providers Operational
Email Operational
SMS Operational
Australian aggregated services Operational
Financial services Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services Operational
New Zealand aggregated services Operational
Financial services Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aggregation service maintenance Dec 21, 2025 16:00-20:00 AEST

Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Posted on Dec 18, 2025 - 09:11 AEST
Dec 19, 2025

No incidents reported today.

Dec 18, 2025

No incidents reported.

Dec 17, 2025
Phone service issue
Resolved - Our phone provider has released a fix and our phone services are operating as normal once more.
Dec 17, 12:29 AEST
Identified - An issue with our phone service has been identified. Our provider is currently working on a fix.

Source
Dec 17, 11:24 AEST
Dec 16, 2025

No incidents reported.

Dec 15, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Dec 15, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 16:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.
We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Dec 12, 09:12 AEST
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Aggregation issue
Resolved - This incident has been resolved.
Dec 12, 16:11 AEST
Monitoring - A fix has been implemented and we are seeing applications completing within the expected duration once more. We will continue to monitor this situation.
Dec 12, 12:14 AEST
Investigating - We identified an issue affecting the performance and data collection resulting in slow retrieval of bank transaction data, delayed report delivery times, and errors being shown to some users. We're actively working on the issue and will keep this notice updated with our progress.
Dec 12, 11:15 AEST
Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Dec 3, 14:23 AEST
Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

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