All Systems Operational

Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.99 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
100.0 % uptime
Today
Credit Sense customer journey Operational
90 days ago
99.99 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
99.99 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
99.99 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) ? Operational
PDF extraction ? Operational
Communications providers Operational
Email ? Operational
SMS ? Operational
Australian aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services ? Operational
New Zealand aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aggregation service maintenance Oct 6, 2025 15:00-19:00 AEST

Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Posted on Oct 01, 2025 - 10:24 AEST
Oct 6, 2025

No incidents reported today.

Oct 5, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Oct 1, 10:22 AEST
Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025
CBA outage
Resolved - The CBA outage is resolved.
Oct 2, 18:22 AEST
Update - Most CBA reports are completing, but we are still observing some failures. We'll continue to monitor the site's performance and keep this notice updated with developments.
Oct 2, 15:20 AEST
Update - We are still observing most reports completing successfully, however, we are also observing some failures beginning to come through again. The outage at CBA has improved, but it's not resolved at this stage. We'll continue to monitor the site's performance.
Oct 2, 14:02 AEST
Update - We are observing successful reports coming through again from CBA. We'll continue to monitor the site's performance.
Oct 2, 12:45 AEST
Update - News reporting on the CBA outage is below, if the reporting is accurate, CBA may be unavailable for an extended period:

Commonwealth Bank hit by major outage

Commonwealth Bank has been hit by a major outage impacting the app, ATM machines and even forcing some branches to shut.

Source - news.com.au

We will continue to monitor the CBA site, and its performance when it becomes available again.
Oct 2, 12:35 AEST
Monitoring - We will continue to monitor the CBA site, and its performance when it becomes available again.
Oct 2, 12:26 AEST
Identified - CBA Netbank and possibly other services are currently down, CBA has released the following advice:
Some Services Unavailable

02 October 2025, 12:00 pm AEST

Some of our services are currently unavailable, and we’re urgently working to fix this.

We’ll continue to provide updates here.

We apologise and appreciate your patience.

Source - CBA status page
Oct 2, 12:00 AEST
Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Sep 28, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Sep 25, 15:31 AEST
CBA maintenance
Completed - The scheduled maintenance has been completed.
Sep 28, 09:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 23:30 AEST
Scheduled - CBA has upcoming scheduled maintenance and have released the following advice:

Planned maintenance this weekend

We're performing a system upgrade from 11:30pm AEST Saturday, 27 September to 9:30am AEST (Sydney time) Sunday, 28 September. Some of our services will be limited or unavailable during this time.
Sep 27, 15:55 AEST
Sep 27, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Sep 23, 09:46 AEST
Sep 26, 2025
ING issue
Resolved - This incident has been resolved. Applications affected by this incident have been identified and reprocessed by our team.
Sep 26, 12:06 AEST
Update - We are continuing to work on a fix for this issue.
Sep 25, 18:51 AEST
Identified - An issue with applications for ING has been identified, and our upstream aggregation service is working on a fix. The issue presents as a 403 error on customer attempts. We're working with our upstream aggregator to resolve the issue and we'll keep this notice updated with our progress.
Sep 25, 16:15 AEST
SMS service maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 06:00 AEST
Scheduled - Our upstream SMS service has upcoming scheduled maintenance for a duration of 1 hour.
During the maintenance window there will be about 2 minutes of message delays during this window.
Sep 23, 09:41 AEST
Sep 25, 2025
Sep 24, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 21:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 19:30 AEST
Scheduled - Our aggregation service has upcoming scheduled maintenance for a duration of 2 hours.

There are expected to be short periods of time during this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Sep 23, 12:48 AEST
Sep 23, 2025

No incidents reported.

Sep 22, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 7 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Sep 18, 09:01 AEST
← Incident History Powered by Atlassian Statuspage