Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.98 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
99.99 % uptime
Today
Credit Sense customer journey Operational
90 days ago
99.95 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
100.0 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
100.0 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) ? Operational
PDF extraction ? Operational
Communications providers Operational
Email ? Operational
SMS ? Operational
Australian aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Canadian aggregated services Degraded Performance
Financial services ? Degraded Performance
New Zealand aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 12, 2025
Credit Sense Dashboard issue
Resolved - This incident has been resolved. Full Credit Sense Dashboard functionality has now been restored.
Jun 12, 16:05 AEST
Investigating - We are investigating the report of issues with the Credit Sense Dashboard operating slowly.
Jun 12, 15:55 AEST
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 23:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 1 hour.

There are expected to be short periods of time during this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jun 9, 16:50 AEST
Jun 11, 2025
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jun 5, 11:14 AEST
Suncorp maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 00:50 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 23:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 6, 17:41 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 6, 17:39 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:

Internet Banking Scheduled Maintenance

Internet Banking will be unavailable this Saturday from 11:00pm to 11:20pm and Sunday from 12:30am to 12:50am AEST. Please plan your banking around this time.
Jun 6, 17:35 AEST
Jun 7, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 7, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Jun 4, 09:03 AEST
Jun 6, 2025
Jun 5, 2025
SMS service maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 11:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 08:00 AEST
Scheduled - Our upstream SMS service has upcoming scheduled maintenance for a duration of 3 hours.
During the maintenance window there will be 30 minutes of downtime.
Jun 3, 16:17 AEST
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
May 29, 10:07 AEST
NAB maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 00:00 AEST
Scheduled - NAB has upcoming scheduled maintenance and have released the following advice:

Due to system maintenance, Internet Banking will be unavailable on Sunday 1 June between 12am and 4am AEST.
May 30, 16:49 AEST
Westpac maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 23:00 AEST
Scheduled - Westpac has upcoming scheduled maintenance and have released the following advice:

We're carrying out a planned upgrade to Online Banking on Saturday. Service will be unavailable from 11:00pm Sydney time and will resume 12:00am Sydney time. We apologise for the inconvenience
May 30, 16:54 AEST
May 31, 2025
May 30, 2025

No incidents reported.

May 29, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
May 29, 21:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 13:30 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 7 hours and 30 minutes.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
May 29, 10:06 AEST
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