All Systems Operational

Credit Sense Operational
90 days ago
99.99 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
100.0 % uptime
Today
Credit Sense customer journey Operational
90 days ago
99.98 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
100.0 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
100.0 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) Operational
PDF extraction Operational
Communications providers Operational
Email Operational
SMS Operational
Australian aggregated services Operational
Financial services Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services Operational
New Zealand aggregated services Operational
Financial services Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 11, 2025

No incidents reported today.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025
Completed - The scheduled maintenance has been completed.
Dec 7, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.

Dec 3, 14:23 AEST
Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Resolved - We identified an issue affecting the performance and data collection for several banks. This issue resulted in slow retrieval of bank transaction data, delayed report delivery times, and errors being shown to some users. We've taken actions to mitigate this issue and we're closely monitoring our systems.
Dec 4, 13:05 AEST
Dec 3, 2025

No incidents reported.

Dec 2, 2025
Completed - The scheduled maintenance has been completed.
Dec 2, 16:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 13:00 AEST
Scheduled - We are performing regular maintenance to upgrade the versions of some Credit Sense and Lead Market infrastructure to ensure the ongoing security and robustness of the platform.
We anticipate there will be short periods of time where certain services may be unavailable or slow to respond during the maintenance window.
Our team will be actively monitoring our systems during the maintenance window and we'll provide updates as necessary.

Dec 1, 08:55 AEST
Dec 1, 2025

No incidents reported.

Nov 30, 2025
Completed - The scheduled maintenance has been completed.
Nov 30, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 22:00 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:

Scheduled Maintenance

Internet Banking will be unavailable from 10:00pm AEST on Saturday 29 November until 3:00am AEST on Sunday 30 November. We apologise for any inconvenience. Please plan your banking around this time.

Nov 28, 17:25 AEST
Nov 29, 2025
Completed - The scheduled maintenance has been completed.
Nov 29, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Australia and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.

Nov 25, 10:17 AEST
Nov 28, 2025
Nov 27, 2025

No incidents reported.