Aggregation service maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 2025 - 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Jun 16, 2025 15:00-19:00 AEST
Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.98 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
99.99 % uptime
Today
Credit Sense customer journey Operational
90 days ago
99.95 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
100.0 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
100.0 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Under Maintenance
Digital Data Capture (DDC) ? Under Maintenance
PDF extraction ? Operational
Communications providers Operational
Email ? Operational
SMS ? Operational
Australian aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services ? Operational
New Zealand aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 16, 2025

Unresolved incident: Aggregation service maintenance.

Jun 15, 2025
Suncorp maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 09:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 18:00 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:

Scheduled Maintenance

Internet Banking will be unavailable from 6:00pm Saturday 14 June - planned end time of 9:30am Sunday 15 June AEST. Please plan your banking around this time.
Jun 13, 17:19 AEST
ING maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 03:00 AEST
Scheduled - ING has upcoming scheduled maintenance and have released the following advice:

We're carrying out routine maintenance to online banking services on Sunday 15th June from approximately 3:00am AEST until 6:00am AEST. Online and app banking, phone banking and OSKO (real-time payments) will be unavailable during this time. Card transactions, including EFTPOS and Visa transactions (including via Apple Pay and Google Pay) will be available. Scheduled payments including BPAY and Direct Debits will be processed afterwards. We apologise for the inconvenience.
Jun 13, 17:11 AEST
CBA maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 05:46 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 01:46 AEST
Scheduled - CBA has upcoming scheduled maintenance and have released the following advice:

We are making some improvements to NetBank and our CommBank app right now. We will be back up and running no later than 5:30am AEST.

We are sorry for the inconvenience. Thanks for being patient with us.
Jun 15, 01:45 AEST
Jun 14, 2025
CBA maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 02:00 AEST
Scheduled - CBA has upcoming scheduled maintenance and have released the following advice:

We are making some improvements tonight
NetBank and the CommBank app will not be available between 2:00am to 5:00am AEST on Saturday 14 June 2025. We are sorry for the inconvenience. Thanks for being patient with us.
Jun 13, 17:15 AEST
Jun 13, 2025

No incidents reported.

Jun 12, 2025
Credit Sense Dashboard issue
Resolved - This incident has been resolved. Full Credit Sense Dashboard functionality has now been restored.
Jun 12, 16:05 AEST
Investigating - We are investigating the report of issues with the Credit Sense Dashboard operating slowly.
Jun 12, 15:55 AEST
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 23:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 1 hour.

There are expected to be short periods of time during this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jun 9, 16:50 AEST
Jun 11, 2025
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jun 5, 11:14 AEST
Suncorp maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 00:50 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 23:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 6, 17:41 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 6, 17:39 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:

Internet Banking Scheduled Maintenance

Internet Banking will be unavailable this Saturday from 11:00pm to 11:20pm and Sunday from 12:30am to 12:50am AEST. Please plan your banking around this time.
Jun 6, 17:35 AEST
Jun 7, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 7, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Jun 4, 09:03 AEST
Jun 6, 2025
Jun 5, 2025
SMS service maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 11:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 08:00 AEST
Scheduled - Our upstream SMS service has upcoming scheduled maintenance for a duration of 3 hours.
During the maintenance window there will be 30 minutes of downtime.
Jun 3, 16:17 AEST
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

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