All Systems Operational

Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
100.0 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
100.0 % uptime
Today
Credit Sense customer journey Operational
90 days ago
100.0 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
100.0 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
100.0 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) Operational
PDF extraction Operational
Communications providers Operational
Email Operational
SMS Operational
Australian aggregated services Operational
Financial services Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services Operational
New Zealand aggregated services Operational
Financial services Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 4, 2026

No incidents reported today.

Feb 3, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Feb 3, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 16:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Jan 29, 10:20 AEST
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Kiwibank issue
Resolved - This incident has been resolved.
Jan 29, 20:00 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 29, 15:51 AEST
Identified - An issue with applications for Kiwibank has been identified. Kiwibank has recently made changes to their login and MFA systems.

Our internal aggregation team is working on a fix. The issue presents as a 1000 error.
Jan 29, 14:44 AEST
Jan 28, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jan 28, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 16:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Jan 26, 10:39 AEST
CBA issue
Resolved - CBA have implemented a fix for the issue and have released the following advice:

An earlier issue affecting the CommBank app and NetBank has been fixed.
We apologise and thank you for your patience.

Source

We can confirm CBA applications are no longer affected.

This issue is resolved.
Jan 28, 16:15 AEST
Monitoring - We are seeing CBA application success rates returning to normal. We will continue to monitor to ensure CBA has returned to normal operation.
Jan 28, 15:54 AEST
Identified - We are observing the following message when accessing CBA:

Something's gone wrong

There's a problem on our end, we're working on fixing the issue and apologise for the inconvenience.

This appears to be widespread issue with CBA. Please see: https://downdetector.com.au/status/commonwealth-bank/

Delivery of CBA applications should return to normal when the site becomes available again; we will monitor the site and will keep this notice updated with the latest information.
Jan 28, 14:46 AEST
Jan 27, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 16:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 6 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jan 26, 10:38 AEST
Credit Sense & Lead Market maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 18:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 16:30 AEST
Scheduled - We are performing regular maintenance to upgrade our database infrastructure to ensure the ongoing security and robustness of the platform.
We don't expect any downtime for our services during the maintenance window; however, there may be minor delays affecting our services intermittently throughout the maintenance window.
Our team will be actively monitoring our systems during the maintenance window and we'll provide updates as necessary.
Jan 27, 14:06 AEST
Jan 26, 2026

No incidents reported.

Jan 25, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jan 25, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 16:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jan 22, 09:29 AEST
Jan 24, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jan 24, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Jan 21, 09:23 AEST
Jan 23, 2026
Jan 22, 2026
Planned maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 19:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 18:57 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 22, 18:56 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 17:30 AEST
Scheduled - We are performing regular maintenance to upgrade our database infrastructure to ensure the ongoing security and robustness of the platform.
We don't expect any downtime for our services during the maintenance window; however, there may be minor delays affecting our services intermittently throughout the maintenance window.
Our team will be actively monitoring our systems during the maintenance window and we'll provide updates as necessary.
Jan 22, 17:27 AEST
Jan 21, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage