ASB issue
Investigating - We are investigating the report of issues with applications for ASB. The issue presents as applications returning with 415 and 505 errors.
May 07, 2026 - 20:24 AEST
Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.99 % uptime
Today
Credit Sense API Operational
90 days ago
99.99 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
99.99 % uptime
Today
Credit Sense customer journey Operational
90 days ago
99.99 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
99.99 % uptime
Today
Lead Market API Operational
90 days ago
99.99 % uptime
Today
Lead Market client dashboard Operational
90 days ago
99.99 % uptime
Today
Lead Market customer journey Operational
90 days ago
99.99 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) Operational
PDF extraction Operational
Communications providers Operational
Email Operational
SMS Operational
Australian aggregated services Operational
Financial services Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services Operational
New Zealand aggregated services Degraded Performance
Financial services Degraded Performance
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aggregation service maintenance May 11, 2026 15:00-19:00 AEST

Our upstream aggregation service has upcoming scheduled maintenance on Canadian banks, for 4 hours.

We do not expect any downtime during this maintenance window.

However, we will monitor applications during this maintenance period, and if there are any issues, resolve any affected applications after maintenance is complete.
Posted on May 08, 2026 - 11:14 AEST
May 9, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
May 9, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance on Australian and New Zealand banks, for 4 hours.

We do not expect any downtime during this maintenance window.

However, we will monitor applications during this maintenance period, and if there are any issues, resolve any affected applications after maintenance is complete.
May 6, 09:46 AEST
May 8, 2026
May 7, 2026

Unresolved incident: ASB issue.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Westpac NZ issue
Resolved - This incident has been resolved.
Apr 30, 11:06 AEST
Identified - Westpac has recently implemented additional third party AI security.  While we are still observing success, this is currently blocking some Westpac applications from completing.

We are working on several avenues to improve our success rate, however, we don't have an ETA at this time. We understand this impacts on your business, and we are exploring all measures to resolve it as soon as possible. Please be aware, our Document Upload service is still available to enable Westpac applications. 

Thank you for your patience, and please reach out to your account manager if you have any questions.
Mar 27, 11:50 AEST
Investigating - We are investigating the report of issues with applications for Westpac NZ. The issue presents as applications returning with 409 errors.
Mar 24, 10:00 AEST
Apr 29, 2026

No incidents reported.

Apr 28, 2026
Credit Sense and Lead Market maintenance
Completed - The scheduled maintenance has been completed.
Apr 28, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 16:00 AEST
Scheduled - We are performing regular maintenance to upgrade the versions of some Credit Sense and Lead Market database infrastructure to ensure the ongoing security and robustness of the platform.
We don't expect any downtime for our services during the maintenance window; however, there may be minor delays affecting the Credit Sense and Lead Market customer journey, APIs and client dashboards intermittently throughout the maintenance window.
Our team will be actively monitoring our systems during the maintenance window and we'll provide updates as necessary.
Apr 28, 15:56 AEST
Apr 27, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Apr 27, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Apr 24, 09:53 AEST
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

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