All Systems Operational
Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.99 % uptime
Today
Credit Sense API Operational
90 days ago
99.99 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
99.99 % uptime
Today
Credit Sense customer journey Operational
90 days ago
100.0 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
100.0 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
100.0 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Upstream providers Operational
Aggregation ? Operational
Email ? Operational
SMS ? Operational
Australian aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services ? Operational
New Zealand aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 27, 2022

No incidents reported today.

Jan 26, 2022

No incidents reported.

Jan 25, 2022

No incidents reported.

Jan 24, 2022
Australian Mutual Bank (Endeavour Mutual Bank & Sydney Mutual Bank) issue
Resolved - Great news! We are observing success with Australian Mutual Bank. We really appreciate your patience for this long-running issue.
Jan 24, 14:46 AEST
Update - We are continuing to observe intermittent success with Australian Mutual Bank. Our upstream service provider is making progress on resolving the additional variations. We apologise for this long-running issue and reassure our clients that this issue is a very high priority for us.
Jan 19, 18:07 AEST
Update - We are observing intermittent success and expecting improvement with Australian Mutual Bank applications. Our upstream service provider is continuing to work on managing user-specific variations. We are constantly engaging with our upstream service provider for updates which we will share as soon we receive them. We appreciate your ongoing patience.
Jan 10, 17:26 AEST
Update - We're still engaging with our upstream service provider and their engineers are working on handling the multiple variations. This notice will continue to be updated as more information becomes available.
Jan 1, 13:41 AEST
Update - We are continuing to engage with our upstream service provider as they work on resolving this and we are unable to provide a solid ETA at this time. We will continue to monitor Australian Mutual Bank and ensure our upstream service provider manages any additional variation and continue to update this notice with the latest developments.
Dec 22, 21:45 AEST
Update - Our upstream service provider is continuously working on supporting the multiple variations associated with the merger. Due to the extensive changes made it may take more than 48 hours to manage them all. We do not have an ETA at this time and will keep you notified through these updates.
Dec 14, 16:54 AEST
Update - Thank you for your patience. We do not currently have an ETA for the resolution of this issue, however, we expect to be able to provide a more substantive update next week.
Dec 3, 19:59 AEST
Update - Unfortunately, our upstream service provider does not have a firm resolution time for this issue.

We are continuing to work closely with our upstream service provider on this matter and will share updates as they come to hand.
Nov 24, 10:01 AEST
Identified - Recently, Sydney Mutual Bank and Endeavour Mutual Bank have merged under a new brand, "Australian Mutual Bank."

This issue presents as applications returning with 403 errors. Our upstream service provider is working on handling the site variations associated with the merger. We do not currently have an ETA and are working closely with our upstream service provider to resolve this issue and will post updates here as they happen.
Source
Nov 19, 16:57 AEST
Jan 23, 2022
RAMS maintenance
Completed - The scheduled maintenance has been completed.
Jan 23, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:01 AEST
Scheduled - RAMS has upcoming scheduled maintenance and have released the following advice:
Due to scheduled maintenance, myRAMS online and mobile will be unavailable from 11 pm to midnight Sunday 23 January (AEDT).

From the RAMS team
Jan 21, 16:58 AEST
Suncorp maintenance
Completed - The scheduled maintenance has been completed.
Jan 23, 02:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:15 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:
We have scheduled maintenance planned for this weekend. Internet banking will be unavailable on Sunday from 12:15am to 02:30am AEST. Please plan your banking around this time.
Jan 21, 17:25 AEST
Jan 22, 2022

No incidents reported.

Jan 21, 2022
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance.
We do not expect any downtime however we will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Jan 19, 11:41 AEST
Jan 20, 2022

No incidents reported.

Jan 19, 2022
Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022
Bankwest maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 00:00 AEST
Scheduled - Bankwest has upcoming scheduled maintenance and have released the following advice:
Bankwest Online Banking and the Bankwest App will be unavailable 10pm Saturday to 4am Sunday AWST.
Jan 14, 15:40 AEST
Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

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