MyGov issue
Identified - MyGov have identified an issue and have released the following advice:

There may be intermittent issues accessing myGov. We apologise for any inconvenience.

Source
Jan 14, 2025 - 10:14 AEST
Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
100.0 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
100.0 % uptime
Today
Credit Sense customer journey Operational
90 days ago
100.0 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
99.99 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
99.99 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) ? Operational
PDF extraction ? Operational
Communications providers Operational
Email ? Operational
SMS ? Operational
Australian aggregated services Degraded Performance
Financial services ? Operational
Supporting document services Degraded Performance
Canadian aggregated services Operational
Financial services ? Operational
New Zealand aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 16, 2025

No incidents reported today.

Jan 15, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 21:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 17:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Jan 15, 09:42 AEST
Jan 14, 2025

Unresolved incident: MyGov issue.

Jan 13, 2025

No incidents reported.

Jan 12, 2025
Suncorp maintenance
Completed - The scheduled maintenance has been completed.
Jan 12, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 22:00 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:

Internet banking will be unavailable from 10.00pm Saturday 11 January until 5.00am Sunday 12 January. Please plan your banking around this time.
Jan 10, 16:08 AEST
Jan 11, 2025
SMS service maintenance
Completed - The scheduled maintenance has been completed.
Jan 11, 12:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:00 AEST
Scheduled - Our upstream SMS service has upcoming scheduled maintenance for a duration of 4 hours.

During the maintenance window there will be 1 - 2 minutes of downtime.
Jan 9, 09:55 AEST
Jan 10, 2025

No incidents reported.

Jan 9, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jan 9, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 16:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 1 hour.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jan 8, 10:53 AEST
Jan 8, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jan 8, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 16:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Jan 6, 12:47 AEST
Jan 7, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jan 7, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 16:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jan 6, 12:48 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jan 6, 12:48 AEST
Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

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