All Systems Operational

Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.99 % uptime
Today
Credit Sense API Operational
90 days ago
99.99 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
99.99 % uptime
Today
Credit Sense customer journey Operational
90 days ago
99.99 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
99.99 % uptime
Today
Lead Market API Operational
90 days ago
99.99 % uptime
Today
Lead Market client dashboard Operational
90 days ago
99.99 % uptime
Today
Lead Market customer journey Operational
90 days ago
99.99 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) Operational
PDF extraction Operational
Communications providers Operational
Email Operational
SMS Operational
Australian aggregated services Operational
Financial services Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services Operational
New Zealand aggregated services Operational
Financial services Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aggregation service maintenance Feb 23, 2026 18:30 - Feb 24, 2026 02:00 AEST

Our aggregation services have upcoming scheduled maintenance for a duration of 7 hours and 30 minutes.

There are expected to be short periods of time during this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Posted on Feb 19, 2026 - 11:18 AEST
Feb 23, 2026

No incidents reported today.

Feb 22, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Feb 22, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 16:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Feb 19, 09:50 AEST
Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 14:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 13:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 1 hour.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Feb 19, 09:49 AEST
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Feb 16, 09:09 AEST
Feb 18, 2026
Aggregation service issue
Resolved - This incident has been resolved.
Feb 18, 10:45 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 18, 10:39 AEST
Update - We're continuing to work on a fix for this issue. We're seeing successes again and processing time is returning to normal.
Feb 18, 09:43 AEST
Identified - The issue has been identified and a fix is being implemented.
Feb 18, 09:36 AEST
Update - We are continuing to investigate this issue. We'll provide another update within the next hour.
Feb 18, 09:06 AEST
Investigating - We are investigating the report of issues with our internal aggregation service that is affecting outcomes across multiple banks. This is resulting in some reports taking a longer than usual time to process and in some cases result in a timeout error.
Feb 18, 08:24 AEST
Feb 17, 2026

No incidents reported.

Feb 16, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Feb 16, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 16:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Feb 12, 14:57 AEST
Credit Sense & Lead Market API, client dashboard and customer journey issue
Resolved - This incident has been resolved.
Feb 16, 15:09 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 16, 14:31 AEST
Investigating - We are investigating the report of issues with the Credit Sense and Lead Market API, client dashboard and customer journey. We'll provide another update ASAP.
Feb 16, 14:23 AEST
Feb 15, 2026
Bankwest maintenance
Completed - The scheduled maintenance has been completed.
Feb 15, 01:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 22:30 AEST
Scheduled - Bankwest has upcoming scheduled maintenance and have released the following advice:

Planned maintenance

We’ll be updating the Bankwest App and online banking from 12.30am to 3.30am Sunday AWST. During this time, these services will be unavailable. You can still use your cards as usual. We apologise for the inconvenience.
Feb 13, 16:41 AEST
Feb 14, 2026
CBA maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 07:27 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 02:27 AEST
Scheduled - CBA has upcoming scheduled maintenance and have released the following advice:


We're performing maintenance

We’re performing planned maintenance from 1:30am - 6:00am AEDT Saturday 14 February 2026. During this time, NetBank will be unavailable.

You can search 'CommBank service updates' for the latest information on our website.

Thanks for your patience while we work on our services.
Feb 14, 02:26 AEST
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Feb 11, 07:55 AEST
Feb 13, 2026
Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

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