Resolved -
This incident has been resolved.
Jun 1, 13:12 AEST
Monitoring -
A fix has been implemented and we are monitoring the results.
May 29, 12:15 AEST
Identified -
ASB has recently implemented additional third party security. While we are still observing success, this is currently blocking some ASB applications from completing.
We are working on several avenues to improve our success rate, however, we don't have an ETA at this time. We understand this impacts on your business, and we are exploring all measures to resolve it as soon as possible. Please be aware, our Document Upload service is still available to enable ASB applications.
Thank you for your patience, and please reach out to your account manager if you have any questions.
May 25, 15:49 AEST
Investigating -
We are investigating the report of issues with applications for ASB. The issue presents as applications returning with 415 and 505 errors.
May 7, 20:24 AEST