ASB Classic issue
Update - We are seeing limited success for this service, but there are still high numbers of 403 and 412 errors returning. We will continue to work with our upstream provider to resolve these and will update this notice with further information.
Sep 09, 2024 - 16:03 AEST
Identified - Our upstream service provider has identified the issue and is working on a fix. We will continue to keep this notice updated.
Sep 06, 2024 - 17:02 AEST
Investigating - We are investigating the report of issues with applications for ASB Classic. The issue presents as applications returning with 403 errors.
Sep 05, 2024 - 12:17 AEST
Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
100.0 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
100.0 % uptime
Today
Credit Sense customer journey Operational
90 days ago
100.0 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
100.0 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
100.0 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) ? Operational
PDF extraction ? Operational
Communications providers Operational
Email ? Operational
SMS ? Operational
Australian aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services ? Operational
New Zealand aggregated services Degraded Performance
Financial services ? Degraded Performance
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 11, 2024

No incidents reported today.

Sep 10, 2024
Credit Sense & Lead Market maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 17:00 AEST
Scheduled - We are performing maintenance to upgrade infrastructure and ensure the ongoing security and robustness of our platform.

Users of the Credit Sense and Lead Market dashboards and customer journey may be logged out and required to log back in. There may also be minor delays affecting Digital Data Capture (DDC) intermittently throughout the maintenance window.

Our team will actively monitor our systems throughout the maintenance window to provide updates if necessary.
Sep 10, 11:45 AEST
Sep 9, 2024
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Sep 6, 16:49 AEST
Sep 8, 2024
Westpac maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 01:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 00:00 AEST
Scheduled - Westpac has upcoming scheduled maintenance and have released the following advice:

Upgrade happening Sunday 12am to 1:30am, Sydney time. Westpac Online will be unavailable. Please plan to make any essential transfers beforehand.
Sep 6, 16:43 AEST
Sep 7, 2024

No incidents reported.

Sep 6, 2024
Sep 5, 2024
Sep 4, 2024

No incidents reported.

Sep 3, 2024
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor Canadian applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Sep 2, 16:25 AEST
Sep 2, 2024
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Aug 30, 15:51 AEST
Sep 1, 2024
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 2 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Aug 29, 14:58 AEST
Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

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