This incident has been resolved. Full Credit Sense and Lead Market API, client dashboard, and customer journey functionality has now been restored.
Aug 3, 17:52 AEST
A fix has been implemented and we are closely monitoring the results. At this time, all services are checked and operational. We'll update this notice again by 18:00 AEST.
Aug 3, 17:04 AEST
We're seeing some delays for Credit Sense applications and Lead Market sales, but our team is closely monitoring our services and managing delays. We'll provide another update by 17:30 AEST.
Aug 3, 16:53 AEST
Our team have implemented additional mitigations and we're seeing our services are coming back online. We still have additional checks to perform to confirm full operational capability. More updates to follow.
Aug 3, 16:43 AEST
We are continuing to work on a fix for this issue.
Aug 3, 16:16 AEST
We have identified an issue and implemented mitigations. We're continuing to monitor the issue and we will provide further updates as they become available.
Aug 3, 15:41 AEST
We are experiencing intermittent delays and errors on some Credit Sense applications that is also impacting the Lead Market sale process. We are investigating further and we will keep this notice updated.
Aug 3, 14:56 AEST