All Systems Operational

Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.99 % uptime
Today
Credit Sense API Operational
90 days ago
99.99 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
99.99 % uptime
Today
Credit Sense customer journey Operational
90 days ago
99.99 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
99.99 % uptime
Today
Lead Market API Operational
90 days ago
99.99 % uptime
Today
Lead Market client dashboard Operational
90 days ago
99.99 % uptime
Today
Lead Market customer journey Operational
90 days ago
99.99 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) Operational
PDF extraction Operational
Communications providers Operational
Email Operational
SMS Operational
Australian aggregated services Operational
Financial services Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services Operational
New Zealand aggregated services Operational
Financial services Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 20, 2026

No incidents reported today.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Mar 12, 09:35 AEST
Mar 15, 2026
Suncorp maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 23:00 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:

Scheduled Maintenance

Internet Banking will be unavailable from 11.00pm AEST on Saturday 14 March to 4.00am AEST on Sunday 15 March. Please plan your banking around this time.
Mar 13, 17:33 AEST
Mar 14, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Mar 11, 10:04 AEST
Mar 13, 2026
Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026
Suncorp maintenance
Completed - The scheduled maintenance has been completed.
Mar 8, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 23:00 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:

Scheduled Maintenance

Internet Banking will be unavailable from 11:00pm on Saturday 7 March to 4:00am on Sunday 8 March AEST. Please plan your banking around this time.
Mar 6, 16:31 AEST
Bendigo maintenance
Completed - The scheduled maintenance has been completed.
Mar 8, 03:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 00:00 AEST
Scheduled - Bendigo has upcoming scheduled maintenance and have released the following advice:

Upcoming Outage
e-banking will be unavailable from Sunday 8 March 2026, 1:00am until 3:30am (AEDT). We apologise for any inconvenience.
Mar 6, 16:30 AEST
Mar 7, 2026
Mar 6, 2026
Westpac maintenance
Completed - The scheduled maintenance has been completed.
Mar 6, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 23:00 AEST
Scheduled - Westpac has upcoming scheduled maintenance and have released the following advice:

Upgrade happening Sunday 12:00am to 12:30am, Sydney time. Westpac Online will be unavailable. Please plan to make any essential transfers beforehand.
Mar 6, 16:33 AEST
Credit Sense and Lead Market Customer Journey issue
Resolved - This incident has been resolved.
Mar 6, 18:00 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 17:11 AEST
Identified - Our engineers have identified a problem and are working on a fix. The issue presents as intermittent errors and slow performance on the Credit Sense and Lead Market customer journeys.
Mar 5, 16:12 AEST
Credit Sense application issue
Resolved - Our team have identified an outage affecting applications on Credit Sense and Lead Market between 13:21-14:21 today. This outage resulted in some customers getting stuck in the user journey for extended periods or unexpected error messages. This outage has been resolved and full functionality has been restored.
Mar 6, 13:21 AEST
BNZ issue
Resolved - This incident has been resolved.
Mar 6, 12:00 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 08:48 AEST
Identified - BNZ has recently implemented additional third party AI security. This is currently blocking the majority of BNZ applications from completing.

We are currently working on multiple avenues to resolve this, however, we don't have an ETA at this time.

We understand how this impacts on your business and are exploring all measures to resolve this issue.

Please be aware, our Document Upload service is still available to enable BNZ applications.

Please reach out to your account manager if you have any questions.
Feb 27, 18:12 AEST
Investigating - We are investigating the report of issues with applications for BNZ. The issue presents as applications returning with 508 errors.
Feb 26, 10:57 AEST
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