All Systems Operational
Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.99 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
99.99 % uptime
Today
Credit Sense customer journey Operational
90 days ago
100.0 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
100.0 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
100.0 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) ? Operational
PDF extraction ? Operational
Communications providers Operational
Email ? Operational
SMS ? Operational
Australian aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services ? Operational
New Zealand aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 16, 2025
Greater Bank maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 03:00 AEST
Scheduled - Greater Bank has upcoming scheduled maintenance and have released the following advice:

Scheduled Maintenance Alert

So we can conduct scheduled maintenance, our app and online banking will be unavailable between 4:00am and 8:00am AEDT on Sunday, 16 March. EFTPOS and ATM transactions will remain unaffected.
Mar 14, 16:10 AEST
Suncorp maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 00:00 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:

Internet Banking Scheduled Maintenance

Internet Banking will be unavailable on Saturday 15 March from 12:15am to 5:30am AEST, and also on Sunday 16 March from midnight to 5:00am AEST. Please plan your banking around this time.
Mar 14, 16:13 AEST
Mar 15, 2025
Suncorp maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 05:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 00:15 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:

Internet Banking Scheduled Maintenance

Internet Banking will be unavailable on Saturday 15 March from 12:15am to 5:30am AEST, and also on Sunday 16 March from midnight to 5:00am AEST. Please plan your banking around this time.
Mar 14, 16:12 AEST
Mar 14, 2025

No incidents reported.

Mar 13, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Mar 13, 21:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Mar 11, 09:19 AEST
Mar 12, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Mar 11, 09:18 AEST
Mar 11, 2025
Credit Sense Client Dashboard issue
Resolved - This incident has been resolved. Full Credit Sense Client Dashboard functionality has now been restored.
Mar 11, 12:58 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 11, 10:33 AEST
Investigating - We are investigating the report of issues with the Credit Sense Client Dashboard.
Mar 11, 10:13 AEST
Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025
SMS service maintenance
Completed - The scheduled maintenance has been completed.
Mar 8, 10:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 07:00 AEST
Scheduled - Our upstream SMS service has upcoming scheduled maintenance for a duration of 3 hours.

During the maintenance window there will be 30 minutes of downtime.
Mar 5, 09:12 AEST
Mar 7, 2025
Aggregation service issue
Resolved - This incident has been resolved.
Mar 7, 11:59 AEST
Monitoring - We've identified and mitigated the issue with our aggregation service. Aside from minor delays to some applications, no errors were seen impacting reports or delivery of data. We're monitoring the situation closely as systems return to normal.
Mar 7, 11:46 AEST
Investigating - We are investigating issues with digital data capture (DDC) through our internal aggregator. We're determining whether there is any direct impact on applications and will provide further updates soon.
Mar 7, 11:35 AEST
Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025
Bendigo maintenance
Completed - The scheduled maintenance has been completed.
Mar 2, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 00:00 AEST
Scheduled - Bendigo has upcoming scheduled maintenance and have released the following advice:

Upcoming Outage

e-banking will be unavailable from 12:00am until 4:00am on 2 March AEDT. We apologise for any inconvenience.
Feb 28, 16:43 AEST
Suncorp maintenance
Completed - The scheduled maintenance has been completed.
Mar 2, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 22:00 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:

Scheduled Maintenance

Internet Banking will be unavailable from 10:00pm AEST Saturday 1 March until 1:00am AEST Sunday 2 March. Please plan your banking around this time.
Feb 28, 16:44 AEST
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