All Systems Operational

Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.98 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
99.99 % uptime
Today
Credit Sense customer journey Operational
90 days ago
99.95 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
99.99 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
99.98 % uptime
Today
Lead Market customer journey Operational
90 days ago
100.0 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) ? Operational
PDF extraction ? Operational
Communications providers Operational
Email ? Operational
SMS ? Operational
Australian aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services ? Operational
New Zealand aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aggregation service maintenance Jul 4, 2025 22:00 - Jul 5, 2025 02:00 AEST

Update - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during one hour of this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jul 03, 2025 - 18:18 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during one hour of this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jun 25, 2025 - 17:57 AEST

Aggregation service maintenance Jul 12, 2025 22:00 - Jul 13, 2025 02:00 AEST

Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

They do not expect any service disruption, however, we will monitor applications during their maintenance period and if we do see any disruption, resolve any affected applications after their maintenance is complete.
Posted on Jun 25, 2025 - 18:00 AEST

Aggregation service maintenance Jul 13, 2025 15:00-16:00 AEST

Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Posted on Jun 26, 2025 - 08:24 AEST

SMS service maintenance Jul 22, 2025 08:00-11:00 AEST

Our upstream SMS service has upcoming scheduled maintenance for a duration of 3 hours.

During the maintenance window there will be 5-10 minutes of downtime.
Posted on Jun 25, 2025 - 17:41 AEST
Jul 4, 2025

No incidents reported today.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Lead Market client dashboard issue
Resolved - This incident has been resolved. Full Lead Market client dashboard functionality has now been restored.
Jul 2, 16:39 AEST
Identified - An issue with the Lead Market client dashbaord has been identified and our engineers are working on a fix. The issue presents as an error message on the Lead Details page, reading "Mocking is not allowed in this environment". When this error message appears, no lead details are displayed.
Jul 2, 13:48 AEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Jun 25, 17:55 AEST
Jun 28, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jun 25, 17:52 AEST
Jun 27, 2025
Jun 26, 2025

No incidents reported.

Jun 25, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

We will monitor applications during their maintenance period and resolve any affected applications after their maintenance is complete.
Jun 24, 10:24 AEST
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Jun 19, 09:11 AEST
NAB maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 07:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 02:30 AEST
Scheduled - NAB has upcoming scheduled maintenance and have released the following advice:

Service outage Sunday morning

We're doing some maintenance on Sunday 22 June from 2:30am AEST for up to 5 hours. Services include payments, access to funds and ATM withdrawals will be unavailable during this time. Please plan ahead. We're sorry for any inconvenience caused.
Jun 20, 17:30 AEST
BOQ maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 05:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 00:00 AEST
Scheduled - BOQ has upcoming scheduled maintenance and have released the following advice:

Planned system maintenance Sunday, 22 June

We're doing some maintenance to our banking systems, which will involve some interruption to our regular services. Internet Banking and the Mobile app will be unavailable on Sunday, 22 June between 12:00am and 5:30am AEST.
Jun 20, 17:32 AEST
Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

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