All Systems Operational

Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.99 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
100.0 % uptime
Today
Credit Sense customer journey Operational
90 days ago
99.99 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
100.0 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
100.0 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) Operational
PDF extraction Operational
Communications providers Operational
Email Operational
SMS Operational
Australian aggregated services Operational
Financial services Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services Operational
New Zealand aggregated services Operational
Financial services Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aggregation service maintenance Jun 2, 2026 15:00-19:00 AEST

Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
Posted on May 27, 2026 - 11:49 AEST

Aggregation service maintenance Jun 3, 2026 15:00-19:00 AEST

Our upstream aggregation service has upcoming scheduled maintenance on Canadian banks, for 4 hours.

We do not expect any downtime during this maintenance window.

However, we will monitor applications during this maintenance period, and if there are any issues, resolve any affected applications after maintenance is complete.
Posted on May 27, 2026 - 11:50 AEST
Jun 2, 2026

No incidents reported today.

Jun 1, 2026
ASB issue
Resolved - This incident has been resolved.
Jun 1, 13:12 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 12:15 AEST
Identified - ASB has recently implemented additional third party security. While we are still observing success, this is currently blocking some ASB applications from completing.

We are working on several avenues to improve our success rate, however, we don't have an ETA at this time. We understand this impacts on your business, and we are exploring all measures to resolve it as soon as possible. Please be aware, our Document Upload service is still available to enable ASB applications.

Thank you for your patience, and please reach out to your account manager if you have any questions.
May 25, 15:49 AEST
Investigating - We are investigating the report of issues with applications for ASB. The issue presents as applications returning with 415 and 505 errors.
May 7, 20:24 AEST
May 31, 2026

No incidents reported.

May 30, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
May 30, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
May 27, 11:39 AEST
May 29, 2026
May 28, 2026
Credit Sense and Lead Market maintenance
Completed - The scheduled maintenance has been completed.
May 28, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 16:00 AEST
Scheduled - We are performing regular maintenance to upgrade the versions of some Credit Sense and Lead Market database infrastructure to ensure the ongoing security and robustness of the platform.

We don't expect any downtime for our services during the maintenance window; however, there may be minor delays affecting the Credit Sense and Lead Market customer journey, APIs and client dashboards intermittently throughout the maintenance window.

Our team will be actively monitoring our systems during the maintenance window and we'll provide updates as necessary.
May 28, 10:20 AEST
May 27, 2026
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
May 27, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.
May 27, 11:41 AEST
Credit Sense customer journey issue
Resolved - This incident has been resolved.
May 27, 12:05 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 11:55 AEST
Update - We are continuing to investigate this issue.
May 27, 11:48 AEST
Investigating - We are investigating the report of issues with the Credit Sense customer journey. Affected users are seeing different error messages when accessing version 3 of the customer journey. We'll provide another update ASAP.
May 27, 11:44 AEST
May 26, 2026

No incidents reported.

May 25, 2026
May 24, 2026
Suncorp maintenance
Completed - The scheduled maintenance has been completed.
May 24, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 00:15 AEST
Scheduled - Suncorp has upcoming scheduled maintenance and have released the following advice:

Scheduled Maintenance

Internet Banking will be unavailable from 12:15am to 4:00am AEST on Sunday 24 May. Please plan your banking around this time.
May 22, 17:15 AEST
Aggregation service maintenance
Completed - The scheduled maintenance has been completed.
May 24, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance on Australian and New Zealand banks, for 4 hours.

We do not expect any downtime during this maintenance window.

However, we will monitor applications during this maintenance period, and if there are any issues, resolve any affected applications after maintenance is complete.
May 20, 09:38 AEST
May 23, 2026
CBA maintenance
Completed - The scheduled maintenance has been completed.
May 23, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:30 AEST
Scheduled - CBA has upcoming scheduled maintenance and have released the following advice:

NetBank will be unavailable, and some CommBank app features will be limited or unavailable, between 12:30am - 6:00am AEST. Customers will still be able to check balances and transactions in the CommBank app.

Source
May 22, 17:13 AEST
BOQ maintenance
Completed - The scheduled maintenance has been completed.
May 23, 02:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 AEST
Scheduled - BOQ has upcoming scheduled maintenance and have released the following advice:

We're doing some maintenance to our banking systems, which will involve some interruption to our regular services.

Internet Banking and the Mobile app will be unavailable on Saturday, 23 May between 12:00am and 2:30am AEST.
May 22, 17:14 AEST
May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

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