Investigating - We are investigating the report of issues with applications for UBank. The issue presents as applications returning with 403 errors.
Jun 11, 2026 - 09:58 AEST
Credit Sense Operational
90 days ago
99.99 % uptime
Today
Credit Sense API Operational
90 days ago
100.0 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
100.0 % uptime
Today
Credit Sense customer journey Operational
90 days ago
99.99 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
99.99 % uptime
Today
Lead Market API Operational
90 days ago
100.0 % uptime
Today
Lead Market client dashboard Operational
90 days ago
100.0 % uptime
Today
Lead Market customer journey Operational
90 days ago
99.99 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Data sources Operational
Digital Data Capture (DDC) Operational
PDF extraction Operational
Communications providers Operational
Email Operational
SMS Operational
Australian aggregated services Degraded Performance
Financial services Degraded Performance
Supporting document services Operational
Canadian aggregated services Operational
Financial services Operational
New Zealand aggregated services Operational
Financial services Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Aggregation service maintenance Jun 12, 2026 22:00 - Jun 13, 2026 04:00 AEST

Our upstream aggregation service has upcoming scheduled maintenance for a duration of 6 hours

There are expected to be short periods of time during this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.

Posted on Jun 10, 2026 - 09:28 AEST
Jun 12, 2026

No incidents reported today.

Jun 11, 2026

Unresolved incident: UBank issue.

Jun 10, 2026
Completed - The scheduled maintenance has been completed.
Jun 10, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance on Canadian banks, for 5 hours.

We do not expect any downtime during this maintenance window.

However, we will monitor applications during this maintenance period, and if there are any issues, resolve any affected applications after maintenance is complete.

Jun 8, 09:08 AEST
Jun 9, 2026

No incidents reported.

Jun 8, 2026
Completed - The scheduled maintenance has been completed.
Jun 8, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance on Canadian banks for 8 hours.

We do not expect any downtime during this maintenance window.

However, we will monitor applications during this maintenance period, and if there are any issues, resolve any affected applications after maintenance is complete.

Jun 4, 09:35 AEST
Jun 7, 2026

No incidents reported.

Jun 6, 2026
Completed - The scheduled maintenance has been completed.
Jun 6, 09:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 23:00 AEST
Scheduled - ANZ has upcoming scheduled maintenance and have released the following advice:

ANZ Internet Banking will be unavailable from 11:00pm Fri 5 June until 9:00am Sat 6 June (AEST) due to scheduled maintenance.

ANZ Phone Banking and some features in the ANZ App are also unavailable.
You can continue to use your ANZ cards, digital wallet, ATMs and some ANZ App features during this time.

We are sorry for any inconvenience.

Jun 5, 17:03 AEST
Jun 5, 2026
Jun 4, 2026

No incidents reported.

Jun 3, 2026
Completed - The scheduled maintenance has been completed.
Jun 3, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance on Canadian banks, for 4 hours.

We do not expect any downtime during this maintenance window.

However, we will monitor applications during this maintenance period, and if there are any issues, resolve any affected applications after maintenance is complete.

May 27, 11:50 AEST
Jun 2, 2026
Completed - The scheduled maintenance has been completed.
Jun 2, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 15:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Canadian banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.

May 27, 11:49 AEST
Resolved - This incident has been resolved.
Jun 2, 13:07 AEST
Investigating - We are investigating the report of issues with the Lead Market customer journey.
Jun 2, 13:01 AEST
Jun 1, 2026
Resolved - This incident has been resolved.
Jun 1, 13:12 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 12:15 AEST
Identified - ASB has recently implemented additional third party security. While we are still observing success, this is currently blocking some ASB applications from completing.

We are working on several avenues to improve our success rate, however, we don't have an ETA at this time. We understand this impacts on your business, and we are exploring all measures to resolve it as soon as possible. Please be aware, our Document Upload service is still available to enable ASB applications.

Thank you for your patience, and please reach out to your account manager if you have any questions.

May 25, 15:49 AEST
Investigating - We are investigating the report of issues with applications for ASB. The issue presents as applications returning with 415 and 505 errors.
May 7, 20:24 AEST
May 31, 2026

No incidents reported.

May 30, 2026
Completed - The scheduled maintenance has been completed.
May 30, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 22:00 AEST
Scheduled - Our upstream aggregation service has upcoming scheduled maintenance for a duration of 4 hours.

There are expected to be short periods of time during this maintenance window where some applications with Australian and New Zealand banks may be affected. We will monitor applications during the maintenance period and resolve any affected applications after the maintenance is complete.

May 27, 11:39 AEST
May 29, 2026