Our response to the PHP2Shell exploit
In progress - Our WAF updates have been applied and we are monitoring our logs for any false positives. We will provide updates as necessary.
Oct 22, 2026 - 10:30 AEST
Scheduled - In response to the PHP2Shell exploit, we have applied updates to the Web Application Firewall (WAF) which is not expected to impact API calls or general services, however due to the nature of this vulnerability, we have had to expedite the rollout. We are watching the WAF logs closely to determine if any legitimate traffic is being blocked by these rules. If you are experiencing any issues with our service please reach out to support@creditsense.com.au as we can whitelist your IP addresses.
Oct 22, 2026 10:30-16:30 AEST
Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
Credit Sense API Operational
Credit Sense client dashboard Operational
Credit Sense customer journey Operational
Credit Sense website Operational
Lead Market Operational
Lead Market API Operational
Lead Market client dashboard Operational
Lead Market customer journey Operational
Lead Market website Operational
Data sources Operational
Digital Data Capture (DDC) Operational
PDF extraction Operational
Communications providers Operational
Email Operational
SMS Operational
Australian aggregated services Operational
Financial services Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services Operational
New Zealand aggregated services Operational
Financial services Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 22, 2026

Unresolved incident: Our response to the PHP2Shell exploit.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Credit Sense and Lead Market maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 16:00 AEST
Scheduled - We are performing regular maintenance to upgrade the versions of some Credit Sense and Lead Market infrastructure to ensure the ongoing security and robustness of the platform.

We don't expect any downtime for our services during the maintenance window; however, there may be minor delays affecting the Credit Sense and Lead Market customer journey, APIs and client dashboards intermittently throughout the maintenance window.

Our team will be actively monitoring our systems during the maintenance window and we'll provide updates as necessary.
Oct 20, 15:02 AEST

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Credit Sense and Lead Market maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 16:00 AEST
Scheduled - We are performing regular maintenance to upgrade the versions of some Credit Sense and Lead Market infrastructure to ensure the ongoing security and robustness of the platform.

We don't expect any downtime for our services during the maintenance window; however, there may be minor delays affecting the Credit Sense and Lead Market customer journey, APIs and client dashboards intermittently throughout the maintenance window.

Our team will be actively monitoring our systems during the maintenance window and we'll provide updates as necessary.
Oct 13, 15:05 AEST

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Credit Sense customer journey issue
Resolved - The Credit Sense customer journey was affected by an issue between 14:00-15:30 AEST. Customers may have seen delays or errors during this time as our system had problems connecting to internal services. This issue has been resolved and all impacted applications have been re-processed where possible.
Oct 11, 14:00 AEST

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Bendigo Bank issue
Resolved - Bendigo have resolved the issue and have released the following advice:

We have resolved the issue impacting the availability of some of our services. Customers may transact as they normally would. We thank our customers for their patience and apologise for the inconvenience.

Source
Oct 8, 08:15 AEST
Update - Bendigo have identified an issue and have released the following advice:

We apologise to our customers who are still experiencing app and e-banking service issues. Customers can continue to transact using EFTPOS, ATMs, and phone banking. We will share more information with you when we can and will resume updates as of tomorrow morning.

Source
Oct 7, 23:24 AEST
Identified - We are observing the following message when accessing Bendigo:

e-banking is unavailable
e-banking is currently unavailable. We are working to restore service. We apologise for any inconvenience caused.

We've identified that the outage started at approximately 08:30 AEST. Delivery of Bendigo documents should return to normal when the site becomes available again; we will monitor the site and will keep this notice updated with the latest information.
Oct 7, 08:45 AEST
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