All Systems Operational
Uptime over the past 90 days. View historical uptime.
Credit Sense Operational
90 days ago
99.99 % uptime
Today
Credit Sense API Operational
90 days ago
99.99 % uptime
Today
Credit Sense client dashboard Operational
90 days ago
99.99 % uptime
Today
Credit Sense customer journey Operational
90 days ago
100.0 % uptime
Today
Credit Sense website Operational
90 days ago
100.0 % uptime
Today
Lead Market Operational
90 days ago
99.99 % uptime
Today
Lead Market API Operational
90 days ago
99.99 % uptime
Today
Lead Market client dashboard Operational
90 days ago
99.99 % uptime
Today
Lead Market customer journey Operational
90 days ago
100.0 % uptime
Today
Lead Market website Operational
90 days ago
100.0 % uptime
Today
Upstream providers Operational
Aggregation ? Operational
Email ? Operational
SMS ? Operational
Australian aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Canadian aggregated services Operational
Financial services ? Operational
New Zealand aggregated services Operational
Financial services ? Operational
Supporting document services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 11, 2021

No incidents reported today.

Apr 10, 2021
NAB maintenance
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 00:01 AEST
Scheduled - NAB has upcoming scheduled maintenance and have released the following advice:
To help you plan ahead, please note that we have scheduled maintenance coming up this weekend.

Our Mobile App and Internet Banking will be unavailable between midnight and 6am Saturday 10 April AEST while we make some changes. Sorry in advance for the inconvenience.
Source
Apr 9, 12:57 AEST
Apr 9, 2021

No incidents reported.

Apr 8, 2021
Newcastle Permanent issue
Resolved - This incident has been resolved.
Apr 8, 08:37 AEST
Update - We are continuing to engage with our upstream service provider and their engineers are still working to resolve this issue. We'll continue to keep this notice updated.
Apr 7, 20:50 AEST
Identified - The issue has been identified and our upstream provider is working on a fix. We will continue to keep this notice updated as more information becomes available.
Apr 7, 16:02 AEST
Update - Our upstream service provider is still working on identifying the issue. We will continue to keep this notice updated.
Apr 7, 15:23 AEST
Investigating - We are investigating the report of issues with applications for Newcastle Permanent. The issue presents as applications returning with 403 errors.
Apr 7, 13:49 AEST
Apr 7, 2021
Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021
NAB maintenance
Completed - The scheduled maintenance has been completed.
Apr 4, 08:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 03:50 AEST
Scheduled - NAB have released the following advice:
To bring you a better experience, we're taking some time out to make some improvements. We'll be back up and running as soon as possible. For other options, go to more ways to bank.

If you need to speak to someone, you can call us on 13 22 65 in Australia, or +61 3 8641 9886 from overseas. Call wait times may be longer than usual.
Apr 4, 03:48 AEST
CBA maintenance
Completed - The scheduled maintenance has been completed.
Apr 4, 04:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 03:34 AEST
Scheduled - CBA have released the following advice:
We're sorry...We're making some improvements to NetBank and our CommBank app right now. We'll be back up and running no later than 5:30am (Sydney/Melbourne time). Thanks for being patient with us - we're sorry for the inconvenience.
Apr 4, 03:32 AEST
Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021
ASB issue
Resolved - This incident has been resolved.
Mar 31, 15:20 AEST
Update - We are observing ASB applications returning successfully. We will continue to monitor the service and keep this notice updated.
Mar 31, 14:30 AEST
Monitoring - ASB have released the following advice:
Our apologies, our online channels are temporarily unavailable. Our tech team are working on this urgently and we will keep you updated. We appreciate your understanding.
Source
We will monitor ASB and update this notice as more information becomes available.
Mar 31, 14:08 AEST
Mar 30, 2021
SSL/TLS issue
Resolved - Our upstream service provider, Cloudflare, has identified and resolved the issue with their systems. We're seeing no further SSL/TLS issues on our end.
Mar 30, 07:00 AEST
Investigating - We have observed intermittent issues with SSL/TLS connections to our services. Our upstream service provider, Cloudflare, has acknowledged an incident with their services and is investigating the cause.
Our applications remain functional. In the case where a connection issue is experienced, we’ve found that reloading the page generally results in a success.
We’ll continue to monitor the situation and provide further updates as they become available.
Mar 29, 21:35 AEST
Mar 29, 2021
Mar 28, 2021
RAMS maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 22:59 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 22:01 AEST
Scheduled - RAMS has upcoming scheduled maintenance and have released the following advice:
Due to scheduled myRAMS maintenance, myRAMS online and mobile will be unavailable on Sunday 28 March from 11:00pm to 11:59pm (Sydney time). We apologise for any inconvenience caused.
Mar 26, 11:02 AEST
Bank Australia maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 06:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:30 AEST
Scheduled - Bank Australia has upcoming scheduled maintenance and have released the following advice:
Planned Outage: Sunday 28 March, 1.30am - 7.30am AEDT.

Internet banking, our app, phone banking & loan applications will be unavailable. New customers who want to sign up will be unable to. Call us on 132 888 for any questions, we're here 'til 8pm AEDT.
Source
Mar 26, 19:37 AEST
People's Choice CU maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 06:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 02:30 AEST
Scheduled - People's Choice CU has upcoming scheduled maintenance and have released the following advice:
Heads up, Internet Banking & Mobile Banking App will be unavailable between 3:30am - 5:00am (ACDT) this Saturday & 3:00am – 7:00am (ACDT) this Sunday. You can use ATMs and EFTPOS over the weekend and Phone Banking on Sunday. Thanks for your patience and for banking with us.
Source
Mar 26, 12:43 AEST
Westpac maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:00 AEST
Scheduled - Westpac has upcoming scheduled maintenance and have released the following advice:
As part of our ongoing commitment to making Westpac Online & Mobile Banking even better, we're performing a scheduled upgrade.

While we make these changes, Online & Mobile Banking will be temporarily unavailable from Saturday 11:00pm to Sunday 02:00am, Sydney time.

Use self–serve telephone banking to check your balance, transfer funds or make BPAY® payments by calling 132 032 (option 1).

Thank you for banking with us.
Mar 24, 15:59 AEST
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