Credit Sense issue

Incident Report for Credit Sense

Resolved

Good news! This incident has been resolved.
Posted Nov 28, 2023 - 10:48 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 28, 2023 - 10:33 AEST

Identified

An issue affecting digital data capture for some banks has been identified and our engineers are working on a fix.
Posted Nov 28, 2023 - 10:33 AEST

Investigating

We are investigating the report of issues with applications for NAB, ANZ, St. George & Westpac. The issue presents as applications failing to complete.
Posted Nov 28, 2023 - 10:27 AEST
This incident affected: Data sources (Digital Data Capture (DDC)).