Credit Sense issue

Incident Report for Credit Sense

Resolved

This incident has been resolved. Applications affected by this incident will be reprocessed by our team.
Posted Nov 27, 2023 - 15:11 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 27, 2023 - 15:09 AEST

Identified

An issue affecting multiple banks has been identified and our engineers are working on a fix. The issue presents as applications stuck in processing.
Posted Nov 27, 2023 - 15:08 AEST

Investigating

We are investigating the report of issues with applications for CBA, NAB, ANZ, St. George & Westpac. The issue presents as applications failing to complete.
Posted Nov 27, 2023 - 15:04 AEST
This incident affected: Australian aggregated services (Financial services) and Data sources (Digital Data Capture (DDC)).
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