Credit Sense customer journey issue

Incident Report for Credit Sense

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 05, 2026 - 16:19 AEST

Update

We are continuing to investigate this issue.
Posted Aug 05, 2026 - 16:01 AEST

Investigating

We are investigating the report of issues with Credit Sense V3 customer journey. Users are not progressing past credential submission. We'll provide another update ASAP.
Posted Aug 05, 2026 - 16:01 AEST
This incident affects: Credit Sense (Credit Sense customer journey).