Aggregation service issue

Incident Report for Credit Sense

Resolved

This incident has been resolved. Applications affected by this incident have been identified and reprocessed by our team where possible.
Posted Oct 30, 2026 - 15:52 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 30, 2026 - 12:28 AEST

Update

We've observed some customers are seeing error messages while trying to connect their bank. We're investigating the cause for this issue as a priority.
Posted Oct 30, 2026 - 12:18 AEST

Investigating

We are investigating an issue with our internal aggregation service that is causing delays for some customers when sharing their data.
Posted Oct 30, 2026 - 11:43 AEST
This incident affected: Data sources (Digital Data Capture (DDC)).
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