Great news! Our upstream service provider has implemented a fix, and we are continuing to observe success with BMO. This incident has been resolved.
Posted May 01, 2024 - 10:04 AEST
Identified
We are continuing to observe success with BMO however, some errors persist. Our team is actively collaborating with our upstream service provider, and their engineers are working on a fix. We'll provide a further update once we have more substantial information to share.
Posted Apr 26, 2024 - 11:02 AEST
Update
We've observed some success with BMO; however, multiple errors (403, 415, 508, and 1000) are persisting. Our upstream service provider continues to investigate the issue diligently. We remain committed to resolving this issue promptly and will keep this notice updated with the latest information as it becomes available.
Posted Apr 19, 2024 - 10:23 AEST
Update
Our upstream service provider is still working on identifying the issue and a firm resolution time is not yet available. We will continue to keep this notice updated.
Posted Apr 18, 2024 - 15:04 AEST
Investigating
We are investigating the report of issues with applications for BMO. The issue presents as applications returning with 801, 802 and 525 errors.
Posted Apr 18, 2024 - 10:02 AEST
This incident affected: Canadian aggregated services (Financial services).