CBA outage

Incident Report for Credit Sense

Resolved

The CBA outage is resolved.

Posted Oct 02, 2025 - 18:22 AEST

Update

Most CBA reports are completing, but we are still observing some failures. We'll continue to monitor the site's performance and keep this notice updated with developments.

Posted Oct 02, 2025 - 15:20 AEST

Update

We are still observing most reports completing successfully, however, we are also observing some failures beginning to come through again. The outage at CBA has improved, but it's not resolved at this stage. We'll continue to monitor the site's performance.

Posted Oct 02, 2025 - 14:02 AEST

Update

We are observing successful reports coming through again from CBA. We'll continue to monitor the site's performance.

Posted Oct 02, 2025 - 12:45 AEST

Update

News reporting on the CBA outage is below, if the reporting is accurate, CBA may be unavailable for an extended period:

Commonwealth Bank hit by major outage

Commonwealth Bank has been hit by a major outage impacting the app, ATM machines and even forcing some branches to shut.

Source - news.com.au

We will continue to monitor the CBA site, and its performance when it becomes available again.

Posted Oct 02, 2025 - 12:35 AEST

Monitoring

We will continue to monitor the CBA site, and its performance when it becomes available again.

Posted Oct 02, 2025 - 12:26 AEST

Identified

CBA Netbank and possibly other services are currently down, CBA has released the following advice:
Some Services Unavailable

02 October 2025, 12:00 pm AEST

Some of our services are currently unavailable, and we’re urgently working to fix this.

We’ll continue to provide updates here.

We apologise and appreciate your patience.

Source - CBA status page

Posted Oct 02, 2025 - 12:00 AEST

This incident affected: Data sources (Digital Data Capture (DDC)).